The Tin Man, Inc. - Policies

Shipping and Handling

The Tin Man, Inc. provides FREE shipping and handling on all orders within the continental United States, utilizing our choice of delivery service. International shipments may encounter additional shipping and handling charges. Customers requiring expedited shipping will be responsible for any additional charges.

Taxes

We are located near and ship from Cleveland, GA (White County), so sales tax must be included on all retail sales made in the State of Georgia. Products shipped from our facility are charged at the White County rate. Sales tax rates vary by county, and tax rates may be different when we are at festivals and events in other counties.

Payment Methods

For online orders, through PayPal, we accept Mastercard, Visa, Discover, American Express and EFT. For phone orders we email customers an invoice, which can then be paid by any of the above methods. A PayPal account is not required for payment.

We also accept checks, with products shipped after clearance. To pay by check please call 1-866-341-0108 or email sales@thetinmaninc.net for order processing.

General Terms and Conditions

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern The Tin Man, Inc.’s relationship with you in relation to this website. The term “The Tin Man” or “us” or “we” refers to the owner of the website whose registered address is 414 Briarwood Drive, Cleveland, GA, 30528. The term “you” refers to the user or viewer of our website.The use of this website is subject to the following terms of use:

·The content of the pages of this website is for your general information and use only. It is subject to change without notice.

·Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

·Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

·This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

·All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

·Unauthorized use of this website may give to a claim for damages and/or be a criminal offense.

·From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

·You may not create a link to this website from another website or document without The Tin Man, Inc.’s prior written consent.

·Your use of this website and any dispute arising out of such use of the website is subject to the laws of the United States of America and the State of Georgia.

Copyright Notice

This website and its content is copyright of “The Tin Man, Inc.” - © “The Tin Man, Inc.” 2011. All rights reserved. Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
- you may print or download hard disk extracts for your personal and non-commercial use only
- you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.
You may not, except with our expressed written permission, distribute or commercially exploint the content. Nor may you transmit it or store it in any other website or form of electronic retrieval system.

Privacy Policy

Your privacy on the Internet is extremely important to us. Because you give us personal information, we believe you should fully understand the terms and conditions surrounding what we do with that information. This privacy statement discloses the information we gather, how we use it, and how you can correct or change it.

Here's What We Do With Your Internet Provider (IP) Address

We use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information.

Here's Why We Place A Cookie On Your Hard Drive

The Tin Man, Inc.(thetinmaninc.net) uses a feature of your Internet Web browser that is called a "cookie." A "cookie" is a file that your Web browser places on your computer's hard drive. When you initially log on to thetinmaninc.net, we create a "cookie" for your computer and then use it to track your clicks as you go through the Web site. Approximately 95% of e-Commerce websites use "cookies" to help make their shopping cart work. Thetinmaninc.net uses cookies;

1. To keep track of items you put into your shopping cart.

2. To tell us whether you've previously visited thetinmaninc.net.

3. To help determine whether you came to thetinmaninc.net from a particular Internet link or banner advertisement.

4. To remember who you are. This allows us to auto fill-in forms with information that you have previously entered.

There is no personal information stored within the cookie itself and the data included in the cookie is useful only to thetinmaninc.net. Thetinmaninc.net does not and cannot use cookies to retrieve personal information about you from your computer. Cookies cannot be used by hearandseeamerica.net to retrieve any personal information about you unless you have previously purchased from or registered with thetinmaninc.net.net

The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. However, cookies allow you to take full advantage of the The Tin Man, Inc. website, and we recommend that you leave them turned on.

This Is Who Gets Your Information

Information about thetinmaninc.net visitors is an important part of our business, but we are not in the business of selling it to others. We share customer information only for the protection of The Tin Man, Inc. and others. We release account and other personal information when we believe that it is appropriate to comply with the law, enforce or apply our Terms of Use or protect the rights, property, or safety of thetinmaninc.net, our users, or The Tin Man, Inc.

This Is Why You Register With The Tin Man, Inc.

Our registration form asks you to give us information about yourself which will allow us to help you in the following ways.

Process your orders accurately and quickly
Reduce the amount of information you need to provide each time your purchase resources
Protect your privacy
Allow us to contact you with your requested information
Personalize your experience on our site

When You Place An Order, This Is What We Do With The Information

Verify and charge your credit card
Ship the order you requested
Contact you with customer service related questions
Send you product information and newsletters as they become available
Notify you with requested information

We'll Protect You When You're On Our Site

Thetinmaninc.net may contain optional links to partners and third party Internet sites and services that may collect data from you or your computer. Please be aware that if you choose to leave our site via a link, The Tin Man, Inc. assumes no responsibility for the privacy practices or the content of other web sites.

You Can Use Your Credit Cards Safely

Thetinmaninc.net uses security measures to maintain the safety of your personal information. Credit cards used at thetinmaninc.net are processed by PayPal, and your account information is not viewed by any staff at The Tin Man, Inc. Customers ordering by phone are emailed an invoice which can be paid by credit card, or EFT, and processed by PayPal. Checks are also accepted as payment.

How to Remove Your Name From Our Newsletter/Mailing List

Thetinmaninc.net gives visitors the following options for removing their e-mail address from our database so you will not receive future communications:

Send an email message to: info@thetinmaninc.net
Reply to any e-mail received from thetinmaninc.net and type REMOVE in the subject line. Your e-mail address will be removed from our system.
Send a letter to the following postal address;
The Tin Man, Inc., 414 Briarwood Drive, Cleveland, GA 30528
Call the following telephone number: 1-866-341-0108 Fax to: 706-348-6806

If You Want To Change Your Information

The tinmaninc.net give users the following options for changing and modifying information previously provided.

1. Sign in with you user name and password, then edit your information.

2. Send an email message to: info@thetinmaninc.net.

3. Reply back to any e-mail you receive (provide the information or request that someone contact you).

4. Send a letter to the following postal address: The Tin Man, Inc., 414 Briarwood Drive, Cleveland, GA 30528

5. Call the following telephone number: 1-866-341-0108

6. Fax to: 706-348-6806

Questions

If you have additional questions about this privacy statement, the practices of The Tin Man, Inc., or this web site, please email us at info@thetinmaninc.net or write us at:

The Tin Man, Inc., 414 Briarwood Drive, Cleveland, GA 30528

Return Policy

All returns must be made within thirty (30 days). The Tin Man, Inc. must issue an authorization number and shipping instructions prior to the return of goods. Returns without authorization numbers will be refused. Returns must be unopened and in saleable condition.

Should you choose to return items within thirty (30) days, you must call for authorization and prepay shipping charges.

Shortages and Damages

Shortages must be reported to the The Tin Man, Inc. within ten (10) days of delivery.

Notice of damaged or defective merchandise must be made to The Tin Man, Inc. within thirty (30) days of receipt of order. Defective product or products sent in error will be corrected, replaced or credited.

The Tin Man, Inc.